Troubleshooting

Overview

This chapter will help you identify and resolve the most common issues. Find the section that matches your situation and follow the instructions. If you are unable to resolve the problem yourself, please contact support (see section Temperature Sensor Error).

Update Center

Menu item in the left navigation panel. Clicking it opens the Firmware Update window.

Low Hashrate

What's happening: The miner is running, but the Hashrate is significantly lower than expected for the selected profile, or power consumption is fluctuating.