Diagnostic reports
Device diagnostic report
Available only for devices running HashCore Firmware.
What's included in the report
- Firmware system logs
- Metrics and statuses of all boards
- Network parameters
- Error and failure history
- Pool configuration and settings
- Device and board serial numbers
How to generate a report for a single device
- Find the device in the Workers list
- Open the context menu (⋯ button) → Maintenance → Diagnostic report
- Confirm the request
- The operation will appear in the Activity Center
- After completion, a Download button will appear in the operation card
- Download the archive — the file is available for 2 hours after completion
Group diagnostic report
- Select multiple devices via checkboxes
- In the batch actions bar, click Diagnostic report
- Confirm the operation
- Progress and download — in the Activity Center
With a mixed selection (devices on different firmware) — devices without HashCore Firmware are skipped and displayed in the Failed tab with the reason "Not supported". Reports for supported devices are generated normally.
Agent diagnostic report
The agent report contains system information about the agent's operation: cloud connection logs, scanning errors, and statistics on discovered devices.
How to generate
- Go to Agents
- Click ⋯ next to the agent → Diagnostic report
- The operation will appear in the Activity Center
- After completion — Download button in the operation card
- The file is available for 2 hours after completion
When to use
- The agent periodically goes Offline without apparent reasons
- Devices are not being discovered despite correct IP ranges
- You need to send information to HashCore support for incident investigation
Group actions
Activity Center supports selecting multiple operations simultaneously to apply bulk actions. This is useful when working with a large number of operations — for example, clearing history or bulk-accepting alerts.
Real-time updates
Activity Center uses Server-Sent Events (SSE) technology to deliver updates in real time — without needing to reload the page or make periodic requests to the server.